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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kristina Leeper

September 23, 2023

5  out of  5 rating by Kristina Leeper
"Nice and was able to efficiently help me with her expertise."

Laura Dockery

September 21, 2023

5  out of  5 rating by Laura Dockery
"I’d give a hundred stars for my service with Ashley King State Farm! I made one call thinking it would take several transactions to make some changes, but literally within a 10 minute phone call, Helen Fagert had answered my questions and was working on getting what I needed. Less than 30 minutes later, we were done!! I’ve never had such a pleasant experience working with a provider like this!! Truly, Helen was courteous, professional, extremely knowledgeable, and so upbeat and friendly! I will HIGHLY recommend this office for anyone looking to find or transfer agents. Thank you, thank you, thank you for making this easy and all with a smile!!!!"

Colton Cangiano

September 19, 2023

5  out of  5 rating by Colton Cangiano
"I worked with Carleigh Lowe today at Ashley King State Farm and had an enjoyable experience. Carleigh was wonderfully punctual and professional."

Pamela Lindsay

September 18, 2023

5  out of  5 rating by Pamela Lindsay
"Lovely welcome when you enter the door. The customer service was great and I left with everything (services) that I came for"

Demetrius Lang

September 18, 2023

5  out of  5 rating by Demetrius Lang
"She is very helpful and professional. She provided me with exactly what I wanted for my policies."

Douglas Robles

September 15, 2023

5  out of  5 rating by Douglas Robles
"Carleigh helped me with my renter’s insurance and she was always attentive and helpful with all the needs I wanted in my policy. I felt that she is trustworthy and I’m happy with her help!"

Pattye McGowan

September 12, 2023

5  out of  5 rating by Pattye McGowan
"Thanks to Carleigh at State Farm on Emerywood Dr for making it an easy and rewarding process changing insurance companies! Thanks again Carleigh!! Good job!! I'm so happy about it."

Addison McKeown

September 11, 2023

5  out of  5 rating by Addison McKeown
"They’ve been so helpful and responsive! The phone always gets answered and their texting service is great for if I have a question after business hours but don’t want to forget to ask."

Jocelyn Combs

September 6, 2023

5  out of  5 rating by Jocelyn Combs
"The staff was very friendly!!"

Libbi Shytle

September 5, 2023

5  out of  5 rating by Libbi Shytle
"The experience was great. Helpful, knowledgeable & friendly staff. Look forward to doing business here."

Janyia Thompson

September 5, 2023

5  out of  5 rating by Janyia Thompson
"10/10 Helen was amazing and fast."

Leslie Fagert

August 30, 2023

5  out of  5 rating by Leslie Fagert
"We are been extremely satisfied with the experience of purchasing several State Farm insurance policies from Helen. She is knowledgeable, responsive and very helpful with providing us the best coverage for all our insurance needs."

Ronald Townsend

August 25, 2023

5  out of  5 rating by Ronald Townsend
"Carleigh Lowe is extremely knowledgeable, professional, and responsive. Easy onboarding experience."
Profile photo of DeEvra Wilson

DeEvra Wilson

August 24, 2023

5  out of  5 rating by DeEvra Wilson
"I first spoke with Helen when I was seeking a homeowners policy for the purchase of a new home in Charlotte, NC. Helen shared with me all the information I needed and assisted me through the entire process. Once I found out that my current Auto Insurance was not located in NC, I called and spoke with Helen again, and again she advised me of what was offered, and is currently in the process of combining my auto insurance with my existing homeowners policy. Helen is very professional, she listened to what I needed and handled everything. I loved Helen’s willingness to always help me and making sure I understood the process. She made my transition simple and painless. I cannot thank her enough. She has gone above and beyond. Excellent customer service!!! Thank you Helen."

Hailey Sellers

August 24, 2023

5  out of  5 rating by Hailey Sellers
"Super easy to work with and always responsive when I have a question!"

Michael Perkins

August 17, 2023

5  out of  5 rating by Michael Perkins
"Very pleasant to speak with and Mrs Ashley King was able to convert me into a State Farm Customer not only by offering more options but at a much lower price than anyone else. Thank You Ashley."

Jennifer Hill

August 14, 2023

5  out of  5 rating by Jennifer Hill
"Excellent service and so kind and so professional. Time and time again I will continue to work with this amazing team."

Fiya Goddess

August 14, 2023

5  out of  5 rating by Fiya Goddess
"I worked with Carleigh and I would give her 10 stars if I could. Very professional, welcoming and astute for her customers. Highly appreciated and recommended."

Sandra Ruiz Barbosa Feitosa

August 11, 2023

5  out of  5 rating by Sandra Ruiz Barbosa Feitosa
"Great support from Hellen and her team! Thanks"

kirke bray

August 11, 2023

5  out of  5 rating by kirke bray
"Always easy to talk to and quick to answer your questions."

Nick Gentili

August 11, 2023

5  out of  5 rating by Nick Gentili
"I needed help as I moved from out of state. Helen was great and she worked hard to make sure I was taken care of. I would recommend this agency for anyone looking for insurance needs."

Luciana Valega

August 10, 2023

5  out of  5 rating by Luciana Valega
"She is amazing! Very patience and clear with the information. Thanks!!"


August 10, 2023

5  out of  5 rating by MARY NANTZ
"Insurance is very important. I carry auto and renters insurance coverage with State Farm. Helen just assisted me with a quick change as requested by my apartment complex. Thank you!"

Katie Gettings

August 9, 2023

5  out of  5 rating by Katie Gettings
"I have great experiences here! Incredibly helpful with all questions and such friendly people. So appreciative of all their help!"

Vivien W

August 5, 2023

5  out of  5 rating by Vivien W
"Carleigh was a great agent - very friendly and she had our best interests in mind. Highly recommend."