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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mario Herrera

April 19, 2024

5  out of  5 rating by Mario Herrera
"Carleigh and Ashley are the absolute best! They make the shopping experience fun, personable and straight to the point! In business, it is the small things that matter that set apart the professionals from the amateurs. I’m so happy I found them!"
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Dwayne Acosta

April 16, 2024

5  out of  5 rating by Dwayne Acosta
"Friendly and very informative staff. I appreciate the time and effort Carleigh took to help me."
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Jake Miller

April 4, 2024

5  out of  5 rating by Jake Miller
"Stephanie was incredibly helpful, getting me all the information I needed to quickly and efficiently transfer my old car insurance policy to new bundled package."
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Kallie Wicks

March 25, 2024

5  out of  5 rating by Kallie Wicks
"Carleigh was wonderful to work with - explained everything so well and made the entire process of switching insurance providers so easy."
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Deanna Campbell

March 25, 2024

5  out of  5 rating by Deanna Campbell
"Friendly, efficient and fast service!"
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Rosel Budd

March 22, 2024

1  out of  5 rating by Rosel Budd
"Mr. Roger Craig was a remarkable and incredible man who looked out for, respected and honored his customers it’s disappointing to even write this but Ashley King has failed his image to uphold his customers and honor the bond . She’s a thief who claims to never have change and she keeps your money . It’s sad the lengths she goes to just to wrongfully keep your money . But Roger Craig will truly be missed along with his staff ."
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Tyler Gupton

March 21, 2024

5  out of  5 rating by Tyler Gupton
"Ashley is a great agent. She truly cares about her clients and goes to bat for them, even when she has to go up against her own company. Our family went through a long and drawn out claims process, but Ashley stuck with us and made sure we were treated fairly."
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Felicia Therrell

March 19, 2024

5  out of  5 rating by Felicia Therrell
"Everyone was extremely helpful and knowledgeable. Very accommodating to my needs! Me and my grandma have state farm and we love them! Great agency!"
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Edward Hathcock

March 13, 2024

5  out of  5 rating by Edward Hathcock
"I was much distressed with many questions regarding my homeowners and auto insurance policies. So I went into see Carleigh Lowe at State farm and I was amazed and very pleasantly surprised at her superb knowledge of the issues I faced. She presented answers to every question that I posed and made the process very pleasant. I'm very thankful that Carleigh is there to help customers and I will certainly recommend State farm to all my friends and acquaintances."
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Jarrettt Wright

March 13, 2024

5  out of  5 rating by Jarrettt Wright
"Stephanie was a great help getting my vehicle insurance set up! Highly recommend"
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patrice campbell

March 12, 2024

5  out of  5 rating by patrice campbell
"Hello future customers! I really recommend joining Ashley States Farm, in Charlotte NC, they have are wonderful! Mrs. Stephanie was really great and pleasant to work with. Giving great communication!"
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Michaele Hines

March 12, 2024

5  out of  5 rating by Michaele Hines
"Carleigh was wonderful to work with opening a new policy with State Farm. She made the process quick and painless and offered a quote that was affordable and allowed me to save money by bundling my homeowners insurance as well."
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Jenna Abele

March 7, 2024

5  out of  5 rating by Jenna Abele
"Helen was very responsive and took care of our request quickly and efficiently. We’ve had a experience working with her!"
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j. r.

March 1, 2024

5  out of  5 rating by j. r.
"Very nice and helpful. They handled everything with changing my policy and made it very easy"
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Shakia Lowery

March 1, 2024

5  out of  5 rating by Shakia Lowery
"Amazing customer service , The process was not long at all. Helen explained everything so well and was so patient with me and was really helpful so glad I chose this State Farm for my new car insurance."
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Caleb Roenigk

February 28, 2024

5  out of  5 rating by Caleb Roenigk
"This state farm agency is always super great! They've helped me through many years of renters insurance and recently auto insurance! Couldn't recommend them more!"
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Chance Miller

February 28, 2024

5  out of  5 rating by Chance Miller
"Stephanie provided Great Service and took the time to explain the different policies to me. Ask for her!"
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Cassandra Thompson

February 28, 2024

5  out of  5 rating by Cassandra Thompson
"Agent was attentive to my call, addressed efficiently my concerns and was very welcoming. She maintained professionalism during the call while being friendly. She was knowledgeable and kept her word to call me back and emailing me documents. Awesome job, kudos to Helen 👏🏽👏🏽👏🏽. Above is my review on July 2023. However, I’ve had the worst experience ever after one month. What was supposed to be my monthly rate went up exponentially. I had nothing told to me but lies…the underwriters have it in review. I’ve spoke to the A. King, herself and was told she’ll get back to me by the end of the day concerning my issue. Never heard from her. Spoke and text 2 agents both stating my reimbursement was with the underwriters. I again was told after another overcharge was deducted from my account that the refund will take 2 weeks. It’s been 2 months. I received an email today from A. King telling me they owe me nothing. Oh yes you do!! I’ve been with State Farm for YEARS, this isn’t representative of State Farm as whole but this agent, BEWARE!!! A total rip off. 👎🏽👎🏽 I’ll be posting on every public site and filing a complaint with the better business bureau and the state of North Carolina."
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Felix Adam

February 22, 2024

5  out of  5 rating by Felix Adam
"Great Agent. Very professional!"
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amber jett

February 19, 2024

5  out of  5 rating by amber jett
"Very helpful and quick with responses. Always great service !"
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Joshua Maxie

February 15, 2024

5  out of  5 rating by Joshua Maxie
"They were so helpful getting my insurance transferred from my old state to North Carolina. I would highly recommend."
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Samantha Filipovich

February 8, 2024

5  out of  5 rating by Samantha Filipovich
"A pleasure to work with and made getting our new landlord’s policy very simple!"
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Brian Hertzog

February 8, 2024

5  out of  5 rating by Brian Hertzog
"Great experience as others have outlined in the reviews. Helen was extremely helpful and knowledgeable"
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Eric Dante

January 31, 2024

5  out of  5 rating by Eric Dante
"Quick and easy with outrageous low premium on my vehicle insurance compared to my previous insurance. I could have saved a whole lot if I had switched earlier. Better late than never! I am happy to be with STATE FARM! Oh, Helen is your go to person. She sure will get you a better deal always."
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Maria Ramos

January 31, 2024

5  out of  5 rating by Maria Ramos
"Stare farm gave me a great quote with no hassle. Thanks to Helen Fagert who was very informative, fast and courteous."