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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Travis Simmons

September 5, 2025

5  out of  5
rating by Travis Simmons
"Bethany King was very knowledgeable and provided the best customer service that I have ever experienced. I am happy to be part of the Ashley King, State Farm family!"
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Aaliyah Price

September 5, 2025

5  out of  5
rating by Aaliyah Price
"Very great to work with very kind and friendly she seems to be a great worker."
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Melanie Todd

September 2, 2025

5  out of  5
rating by Melanie Todd
"Lesley is the BEST. I’m sure everyone in the office was extremely busy after the Labor Day holiday. But Lesley promptly returned my call and thoroughly addressed all of my questions, sent follow up emails and texts. She’s not only very personable, she’s the ultimate professional. State Farm is fortunate to have Lesley as one of their representatives. Thanks for your help, Lesley!"
We responded:
"Thank you for the 5-star review! 🌟 We’re so glad Lesley was able to promptly return your call, answer all your questions, and provide such professional follow-up. She truly goes above and beyond for our customers, and we’re lucky to have her on our Ashley King State Farm Insurance Agency team here in Charlotte and Indian Land. 🚗🏡❤️"
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Beverly Pope

September 2, 2025

5  out of  5
rating by Beverly Pope
"Had an issue with the DMV. Leslie handled my problem immediately. Thank you Leslie!"
We responded:
"Thank you so much for the 5-star review! 🌟 We’re happy to hear Lesley was able to step in and quickly resolve your DMV issue. At Ashley King State Farm Insurance Agency, we know that insurance and DMV matters can sometimes feel overwhelming, so we’re proud to have a team that goes the extra mile to make things simple and stress-free. We appreciate you choosing us for your insurance needs here in the Charlotte and Indian Land community, and we’re always here to help with auto insurance, homeowners insurance, life insurance, and more. 🚗🏡❤️ "
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DeEvra Wilson

September 2, 2025

5  out of  5
rating by DeEvra Wilson
"I first spoke with Helen when I was seeking a homeowners policy for the purchase of a new home in Charlotte, NC. Helen shared with me all the information I needed and assisted me through the entire process. Once I found out that my current Auto Insurance was not located in NC, I called and spoke with Helen again, and again she advised me of what was offered, and is currently in the process of combining my auto insurance with my existing homeowners policy. Helen is very professional, she listened to what I needed and handled everything. I loved Helen’s willingness to always help me and making sure I understood the process. She made my transition simple and painless. I cannot thank her enough. She has gone above and beyond. Excellent customer service!!! Thank you Helen."
We responded:
"Thank you, DeEvra, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Helen, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Carole Cloer

September 2, 2025

5  out of  5
rating by Carole Cloer
"I needed to check with State Farm to find out if my premium for insurance could be lowered by making some changes in the policy. Leslie Bradley was extremely helpful! She is a plethora of knowledge for policy changes"
We responded:
"Carole, thank you so much for sharing your experience with our office and for the wonderful 5-star review! 🌟 We’re so glad to hear that Lesley was able to guide you through your policy changes and help you explore ways to lower your insurance premium. Lesley truly is a wealth of knowledge, and we’re proud to have her on our Ashley King State Farm Insurance Agency team. Our goal is always to make sure our customers feel supported and informed when it comes to their auto insurance, homeowners insurance, and policy options. We’re grateful you trusted us to review your coverage and find the right solutions for your needs. We look forward to continuing to serve you and your family here in the Charlotte and Indian Land community for all of your insurance needs! 🚗🏡❤️ "
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Willie Nichols

August 29, 2025

5  out of  5
rating by Willie Nichols
"Thanks for all the information you shared with me on our call,I have a better understanding of our auto & home coverage & life insurance options as well, thank you for taking time to explain my my coverage benefits.you the best thanks.will nichols."
We responded:
"Thank you so much, Will, for your fantastic 5-star review! We're thrilled to hear that our call provided you with valuable insights and a clearer understanding of your auto, home, and life insurance options. Our team is dedicated to delivering personalized service and expert guidance to help you maximize your coverage benefits. We truly appreciate your kind words and look forward to continuing to support your insurance needs. You’re the best!"
Profile photo of Sailesh Lakdawala (Saileshkumar Lakdawala)

Sailesh Lakdawala (Saileshkumar Lakdawala)

August 28, 2025

5  out of  5
rating by Sailesh Lakdawala (Saileshkumar Lakdawala)
"I had a very pleasant experience at this agency. Ena helped me and got me the best quotes for my home and auto insurance. Ena was very thorough, knowledgeable and very helpful. I highly recommend Ena and this agency for your Insurance needs. The insurance prices are very reasonable, much better than insurance prices from other agencies. Based on my experience with Ena, this agency seems to provides an excellent service to their clients. Thanks, Sailesh"
We responded:
"Thank you so much, Sailesh, for your wonderful 5-star review! We're delighted to hear that Ena was able to provide you with thorough, knowledgeable, and helpful support in finding the best home and auto insurance quotes. At our State Farm agency, we strive to offer competitive insurance prices and exceptional customer service tailored to your needs. Your recommendation means a lot to us, and we're grateful you chose us for your insurance needs. If you ever have questions or need assistance with your policies, Ena and our team are always here to help. Thanks again for trusting us!"
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Andrew Johnston

August 26, 2025

5  out of  5
rating by Andrew Johnston
"Recently moved from out of state. Ena has been wonderful, engaging, and very helpful to transition from another carrier to State Farm, with home and auto policies, including teen drivers and multiple cars. The NC DMV process is convoluted and Ena was helpful to go through the hoops and had answers. Highly recommend Ena as an agent and this branch."
We responded:
"Thank you so much for your kind 5-star review! We're thrilled to hear that Ena provided you with exceptional, personalized service during your transition from out of state to State Farm. Moving can be stressful, especially navigating the NC DMV process, and Ena’s dedication to helping with your home and auto insurance policies—including coverage for teen drivers and multiple vehicles—made all the difference. We’re proud to have such a knowledgeable and engaging agent on our team who truly cares about making the insurance experience smooth and hassle-free. Your recommendation means a lot to us! If you ever need assistance with your State Farm insurance policies or have questions about coverage options, please don’t hesitate to reach out. Welcome to the State Farm family!"
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Hanalyse Loboda

August 22, 2025

5  out of  5
rating by Hanalyse Loboda
"The team here is 10/10! Always so so helpful in taking the time to explain everything to me. Today specifically, Barry helped me put a policy in place. He was thorough, professional, and personable! Cannot recommend Ashley King State Farm enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nicholas Hotzelt

August 11, 2025

5  out of  5
rating by Nicholas Hotzelt
"Lesley and the rest of the Ashley King office have been awesome to work with for the past several years. They are knowledgeable and are always there to assist with our auto and home issues."
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear Lesley and our whole State Farm Insurance team here at the Ashley King Agency have been able to help with your auto insurance and home insurance over the years. Providing knowledgeable, friendly service to our Charlotte neighbors is what we love most! We truly appreciate your trust and look forward to being your local insurance resource for many years to come."
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Donovan Weston

August 11, 2025

5  out of  5
rating by Donovan Weston
"Stephanie has been great. She is knowledgeable of insurance, has excellent communication and a positive and patient attitude with possible, potential clients. She has answered all of my questions and found ways for me to save. In this economy, getting the most bang for your buck is very important. Thank you Stephanie and look forward to letting you all earn my business!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Stephanie has been such a help. Her knowledge, patience, and positive energy truly make a difference, and we’re so glad it’s come through in your experience. We know how important it is to get the best value—especially these days—and we’re excited for the opportunity to continue earning your trust and your business. We appreciate you!"
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Jesse Futrell

August 6, 2025

5  out of  5
rating by Jesse Futrell
"Ena was incredibly helpful, knowledgeable, and very enjoyable to work with."
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Ena exceeded your expectations with her expertise and friendly service. We pride ourselves on delivering exceptional customer experiences, and it's wonderful to know Ena made a positive impact. Your feedback helps us continue to provide top-quality, personalized service. We truly appreciate your support and look forward to serving you again soon!"
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Lesly Mello

August 5, 2025

5  out of  5
rating by Lesly Mello
"She’s super helpful whenever I need her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dixie Sullivan

July 29, 2025

5  out of  5
rating by Dixie Sullivan
"Ashley was very helpful and solved my issue. I appreciate her! Always good customer service."
We responded:
"Thank you Dixie!! We appreciate you choosing us as your insurance company!"
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Will May

July 24, 2025

5  out of  5
rating by Will May
"Ena is my new agent in North Carolina , and is super helpful and easy to work with ! Excellent customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jewel Minter

July 22, 2025

5  out of  5
rating by Jewel Minter
"I have to say that it is such a pleasure speaking to anyone there. They are so informative and always helpful. Great experience!!!!"
We responded:
"We love seeing reviews like this, Jewel! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Michael Haynes

July 22, 2025

5  out of  5
rating by Michael Haynes
"My experience with Bethany was exceptionally positive. She demonstrated remarkable punctuality throughout the entire process, even during a computer malfunction. I was able to conclude the call with a clear understanding of the next steps and the company that would be addressing my windshield issue. This experience significantly reduced my stress and frustration. I extend my sincere gratitude to Bethany for her assistance."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Ashley King and her team member, Lesley. It's wonderful to know that her punctuality, attention to detail, and dedication made your insurance processes smooth and easy to understand. We're also delighted that she added a personal touch by sending your wife a birthday card. Ashley truly cares about her clients, and your feedback reaffirms the hard work she puts in every day. Thank you for choosing us and for sharing your experience!"
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Tati Fernandez

July 16, 2025

5  out of  5
rating by Tati Fernandez
"Bethany is very kind, knowledgeable and attentive. I have always received exceptional service form Ashley King’s staff members ."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such great experiences with Bethany and the rest of our team. Your kind words put a big smile on all our faces! We’re lucky to have amazing clients like you, and we can’t wait to see you again soon. If you ever need anything, you know where to find us! 😊✨ – The Ashley King Team"
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Chad Ramsey

July 7, 2025

5  out of  5
rating by Chad Ramsey
"Lesley was very prompt and helpful in addressing our insurance needs. I highly recommend this office"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Anastasia El Bey

June 12, 2025

5  out of  5
rating by Anastasia El Bey
"Amazing service I have had state farm and they are always they're just like the commercial 😎🙂"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Zon Davison

June 9, 2025

5  out of  5
rating by Zon Davison
"Great service, Great staff, the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stephen Potts

June 9, 2025

5  out of  5
rating by Stephen Potts
"I’ve only had to file a couple minor claims over the years. Any issues I’ve had were dealt with in a timely manner. My calls are always answered by a human; pretty rare today. Keep up the good work!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that your experiences with us have been smooth and efficient, especially when filing claims. Providing timely support and ensuring a real person is always available to help are top priorities for us, so it means a lot to know that these efforts have made a difference for you. We’re grateful for your trust over the years and will continue to work hard to provide the same level of care and service you’ve come to expect. Thanks again for your kind words and support—it truly motivates our team to keep doing our best!"
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Regan Wood

June 5, 2025

5  out of  5
rating by Regan Wood
"Great agency!! Personalized attention is the standard. Top notch!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ray Painter

June 5, 2025

5  out of  5
rating by Ray Painter
"It was a delightful conversation with Bethany and she was very helpful answering my questions."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Bethany made your experience such a positive one. She has a true gift for connecting with people and making sure all questions are answered thoroughly, and we’re so glad she was able to assist you. We appreciate you taking the time to share your experience, and we’re here anytime you need us. Don’t hesitate to reach out—we’d be delighted to help again!"