Reviews

"Hi Maisha,

I'm sorry to hear how frustrated you are with the changes to your insurance premium. Our team has spent time reviewing the changes with you, explaining what caused the increase, and discussing options to help with the cost. While some policy and rating decisions are outside of our office's control, we always want our customers to feel informed, respected, and supported. I'm disappointed that your experience left you feeling otherwise, as that's never the experience we want anyone to have.

— Ashley King, State Farm Agent"

"Hi Eko, thank you for recommending us! Stephanie will be thrilled to hear that she made the process easy for you. We appreciate your trust in our agency for your insurance needs."

"Hi Cindy, thanks for sharing your experience! Bethany will be thrilled to hear your kind words about her helpfulness and great customer service. We appreciate your trust in our agency for your insurance needs."

"Leandro, we love hearing that you had such a smooth experience with our team! Quick responses and professional service can make all the difference, and we’re glad you experienced both. Thanks for recommending us and trusting us with your insurance!"

"Thank you, Charity! It's great to hear that you find our team kind and helpful. We're always here to ensure your insurance needs are taken care of. "

"Will, thank you for the wonderful 5-star review! We’re so pleased to hear that you had a fantastic experience with our office. Our team strives to create a welcoming environment and make every process as smooth as possible. If there's anything else we can assist you with, please don't hesitate to get in touch. We're here to support you!

Warm regards, Ashley King State Farm Team"

"Crystal, Stephanie will be glad to know you took the time to share this! We're so glad she could assist you at the dealership and make the process smooth and stress-free. Your recommendation means a lot to us, and we're grateful to have Stephanie on our team. If you need anything else, feel free to reach out."

"Consider this our way of sending a friendly wave right back to you, Brad! Thanks for the five-star rating and for being part of our local State Farm community."

"Noel, your feedback about Stephanie is wonderful to hear! We’re happy she took the time to understand your needs and help make sure you were properly covered. Thank you for choosing our agency!"

"Patty, thank you for sharing your positive experience with Stephanie! We're delighted to hear that she provided you with excellent service and helped update your policy with additional coverage options that fit your needs and budget. Stephanie's patience, prompt response, and follow-up reflect our commitment to delivering exceptional customer service and ensuring that our customers feel valued and appreciated. - Ashley King - State Farm Insurance Agent"

"Devin, this is awesome feedback. Thanks for sharing your experience with Bethany! It's wonderful to hear that she made the process of securing your home and auto insurance so smooth and stress-free. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. "

"Robert, thank you for your kind words about our agency! We're thrilled to hear that Bethany has been so helpful with your vehicle insurance needs. We appreciate your trust in us and look forward to continuing to serve you."

"We're so happy to hear you had an excellent experience with our customer service. If you ever need assistance with your insurance, feel free to reach out. Thanks for your feedback, Rosemary! "

"Thank you so much, Sailesh, for your wonderful 5-star review! We're delighted to hear that Ena was able to provide you with thorough, knowledgeable, and helpful support in finding the best home and auto insurance quotes. At our State Farm agency, we strive to offer competitive insurance prices and exceptional customer service tailored to your needs. Your recommendation means a lot to us, and we're grateful you chose us for your insurance needs. If you ever have questions or need assistance with your policies, Ena and our team are always here to help. Thanks again for trusting us!"

"Thank you so much for your kind words! We're thrilled to hear our team consistently provide exactly what you need. We appreciate your support and look forward to serving you again!"

"Thank you, Frankie, for sharing your experience with Emily. It's great to hear that she was able to provide informative responses to your insurance questions and assist you as a new State Farm member. If you ever consider bundling your home and car insurance or have any other insurance needs, feel free to reach out to us."

"Alejandro, your rating is a great reminder that the little things matter. Thanks for trusting our team and taking the time to leave a review!"

"Thank you Joy! We appreciate you allowing our team to serve you."

"David, thank you for the fantastic 5-star review! I'm happy that you had a positive experience with our office. If you need any assistance in the future, we're here to help!

- Ashley King - State Farm Insurance Agent, Charlotte, NC"

"We’re so happy we could help, and that the home and auto bundle was a good fit for you! Thanks for choosing our team, and we’re always happy to be here whenever you need us."

"Sebastian, we’re grateful you chose to share your experience with us! It's great to hear that Bethany has been so helpful with your workers' comp policy. We're looking forward to assisting you with your auto insurance needs as well. If you have any questions or need further assistance, feel free to reach out to our team."

"Having someone take the time to really go over your coverage can make a big difference, John! Thanks for recognizing Bethany and the helpful guidance she provided during your homeowners policy review. We’re here anytime you need us!"

"Bill, making a move to State Farm should feel simple, and we’re glad Emily helped make that transition so smooth! Her organization and communication clearly made a difference, and we love hearing that her professionalism stood out. Thanks for sharing your experience and choosing our team!"

"Rachael, thanks for the perfect rating! We’re always happy to be the friendly face you can turn to for insurance help."