Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Summer M

Summer M

February 19, 2026

5  out of  5
rating by Summer M
"I have been with State Farm before and now coming back. I have NEVER had service like this firm. Stephanie is the best she explained everything in detail. She asked what my needs were for cost effectiveness to make sure my plan was right for me and my budget."
We responded:
"Thank you, Summer, for sharing your experience! We're glad to hear that Stephanie was able to assist you with a plan that fits your needs and budget. We appreciate your trust in us and look forward to serving you again. "
Profile photo of Brandon Burton

Brandon Burton

February 19, 2026

5  out of  5
rating by Brandon Burton
"Ena Bermudez was very helpful and very kind and very knowledgeable! She deserves the best pay Statefarm. Very thankful for her help."
We responded:
"Thank you, Brandon, for your feedback! We're grateful to hear that Ena provided you with such helpful and knowledgeable service. Your appreciation means a lot to us. "
Profile photo of Bobby Thomas

Bobby Thomas

February 19, 2026

5  out of  5
rating by Bobby Thomas
"Seamless and easy process! Would definitely recommend. Ena was efficient and patient. Thanks for helping me get into a more affordable insurance!"
We responded:
"Thank you so much for the wonderful feedback! We’re thrilled to hear the process felt seamless and easy — that’s exactly the experience we aim to provide. 😊 Ena takes great pride in being both efficient and patient, and we’re so glad she was able to help you find more affordable coverage.

We truly appreciate your recommendation and are always here whenever you need us! 💛"
Profile photo of Michael Medrano

Michael Medrano

February 17, 2026

5  out of  5
rating by Michael Medrano
"I have been away from Statefarm for about 6-7 years(pun intended), just cost too much and customer service was lacking back then! The I found these folks and they are amazing! Clear, concise and transparent, answered all of my questions, which were a ton and then asked me questions that I didn’t know to ask! This is the ONLY Statefarm agency to go to in CHARLOTTE. BTW ask for Stephanie she is amazing and great at what she does! She knows her stuff and will get you the best possible deal. I didn’t get to meet the others there but I did meet Ena, very polite and knowledgeable as well. There is something in the water at that office, it’s a one stop shop for me and my family! I am insuring a 16 year old male driver and Statefarm was the cheapest, FYI!"
We responded:
"Thank you so much for the stellar review—and the clever time pun! We’re thrilled you gave State Farm another shot (6-7 years is a long time in insurance years, but hey, who's counting?). Stephanie and Ena will be blushing from all the compliments—they really do have superpowers when it comes to finding the best deals and answering every question (even the ones you didn’t know you had!). We’re honored to be your one-stop insurance shop and to help keep your 16-year-old driver covered without breaking the bank. Here’s to many more years (and maybe a few more puns) with us in Charlotte! 🚗🎉"
Profile photo of Bradley Sundt

Bradley Sundt

February 17, 2026

5  out of  5
rating by Bradley Sundt
"Ena is very helpful and professional"
We responded:
"Thank you for the shoutout to Ena! We’re lucky to have her on the team—she’s like our secret sauce for turning insurance headaches into smooth sailing. We’re glad her professionalism and helpfulness made a difference for you! If you ever need anything else, Ena (and the rest of us) are just a call or visit away."
Profile photo of Mike Williams

Mike Williams

February 16, 2026

5  out of  5
rating by Mike Williams
"Contacted my State Farm Agent after I had already booked someone to replace my windshield. Bethany made everything super easy and informed me the next business day my reimbursement check was in the mail. Thank you for always being there to help me."
We responded:
"Thank you for sharing your experience! Bethany is a pro at turning unexpected windshield woes into smooth, hassle-free moments—and speedy reimbursements are just part of the package. We're so glad she could step in and make things easy for you, even after you’d already started the process. Knowing we’re here whenever you need us means the world. Drive safe, and don’t hesitate to reach out next time life throws a little curveball your way!"
Profile photo of Viveca Gooding

Viveca Gooding

February 10, 2026

5  out of  5
rating by Viveca Gooding
"I continue to be impressed by Stephanie @ Ashley King State Farm. Steph8 is ALWAYS responsive, attentive to detail & patient in her communications. Stephanie cononsistently nforms me of all plans/ products available to assist me in making the very BEST DECISIONS FOR MY NEEDS. Thank you Stephanie, I sincerely appreciate & value your great, impressive customer service."
We responded:
"Viveca, thank you so much for taking the time to share this thoughtful review! It truly means a lot to us. Stephanie will be so grateful to hear your kind words—she takes great pride in being responsive, thorough, and making sure our customers feel confident in the decisions they’re making. We’re thankful for the trust you place in our office and appreciate the opportunity to serve you. Please don’t hesitate to reach out anytime—we’re always here for you! ❤️"
Profile photo of Brett Withers

Brett Withers

February 5, 2026

5  out of  5
rating by Brett Withers
"Called in to update info on my H/O policy. Ena was super friendly and very professional. Ena handled my call efficiently and was super personable! Ena took the time to inquire about other areas of my insurance coverage. Look forward to dealing with her again.

P.S. Ena also made me luaugh!!!

Great job."
We responded:
"Thank you, Brett, for sharing your experience! It's great to hear that Ena was friendly, professional, and even made you laugh while assisting with your H/O policy. We look forward to helping you with any of your insurance needs in the future. "
Profile photo of J Caldwell

J Caldwell

February 4, 2026

5  out of  5
rating by J Caldwell
"Stephanie was super great to work with! Went over my coverages to let me know where I can improve without breaking the bank on cost. The Ashley King office has a lot of great people working there and I appreciate them for looking after me."
We responded:
"Thank you so much for the five-star review! ⭐⭐⭐⭐⭐

We’re thrilled to hear that Stephanie took the time to walk through your coverages and help you find ways to improve protection without stretching your budget—that’s exactly the experience we aim to provide.

Our entire team at Ashley King State Farm truly appreciates your kind words and your trust. Looking out for our customers and making insurance simple and affordable is what we’re all about. We’re always here whenever you need us!"
Profile photo of Jeff Burton (JeffSleuth)

Jeff Burton (JeffSleuth)

February 3, 2026

5  out of  5
rating by Jeff Burton (JeffSleuth)
"Today I called the office for a matter best handled directly rather than through the comprehensive app.
Bethany quickly and thoroughly completed the task while on the call.
This has been my experience with each of the ladies at the office. Whether it’s a question, simple or intricate request, they are quick to answer, accurate and knowledgeable, and get it resolved right away.
Because of competence and great customer experiences, I remain and happily recommend Ashley King's team to all I know.
Go Ashley - Go Bethany - Go Stephanie - Go Ena!"
We responded:
"Thank you, Jeff, for sharing your experience with our team! We're glad to hear that Bethany and the rest of the team have consistently provided you with quick and knowledgeable service. Your recommendation means a lot to us. "
Profile photo of Ashley A

Ashley A

January 28, 2026

5  out of  5
rating by Ashley A
"I truly cannot say enough great things about Stephanie! She is an absolute pleasure to work with and makes the entire process so easy and stress-free. Her professionalism, knowledge, and customer service skills are outstanding, and she always takes the time to answer questions and ensure everything is handled smoothly. Working with Ashley’s branch has been such a positive experience from start to finish. I highly recommend this location to anyone looking for friendly, reliable, and exceptional insurance service!"
We responded:
"Thank you so much for taking the time to share this incredible review! ⭐⭐⭐⭐⭐

Stephanie truly is an asset to our team, and we’re thrilled to hear that her professionalism, knowledge, and dedication made your experience smooth and stress-free. She genuinely cares about making sure our customers feel confident and well-informed every step of the way.

We’re so grateful for your kind words about Ashley King State Farm and for trusting us with your insurance needs. Providing friendly, reliable, and exceptional service is exactly what we strive for, and feedback like yours means the world to our entire team.

Thank you again for the recommendation—we’re always here whenever you need us!
"
Profile photo of Odell Harris

Odell Harris

January 28, 2026

5  out of  5
rating by Odell Harris
"Very helpful in renewal of my home owners insurance and auto insurance. Thanks to Ashley"
We responded:
"Thank you so much for the five-star review! ⭐⭐⭐⭐⭐

We’re glad we could help make your homeowners and auto insurance renewals easy and seamless. Ashley truly appreciates your trust, and it means a lot that you chose our team to take care of your coverage. If you ever have questions or need anything down the road, we’re always happy to help!"
Profile photo of Kiera Morris

Kiera Morris

January 19, 2026

5  out of  5
rating by Kiera Morris
"Thank you Bethany for your great service"
We responded:
"Thank you, Kiera, for your feedback! We're glad to hear that Bethany provided you with great service. We appreciate your support."
Profile photo of Michael Knowles

Michael Knowles

January 16, 2026

5  out of  5
rating by Michael Knowles
"Ena made my experience with State Farm great. Answered all questions. Was very informative about the product. Got me a good price and switched my accounts with no hassles. Thank you Ena"
We responded:
"Thank you, Michael, for sharing your experience! It's great to hear that Ena was able to assist you effectively and make the transition smooth. We appreciate your feedback and your business. "
Profile photo of Karen Posey

Karen Posey

January 15, 2026

5  out of  5
rating by Karen Posey
"Bethany was very professional and helpful during our phone call today. She resolved my issues."
We responded:
"Thank you, Karen, for your feedback. We're glad to hear that Bethany was professional and helpful in resolving your issues. Your support means a lot to us. "
Profile photo of Timothy Walker

Timothy Walker

January 10, 2026

5  out of  5
rating by Timothy Walker
"Very friendly and always helpful..
Bethany is a joy to talk too.
My auto insurance team ,is awesome.."
We responded:
"Thank you, Timothy, for your kind words. We're glad to hear that our team has been friendly and helpful to you. Your feedback means a lot to us. "
Profile photo of Sahil

Sahil

January 9, 2026

5  out of  5
rating by Sahil
"Can’t say enough great things about this company, especially Bethany. She is incredibly responsive, genuinely customer-oriented, and consistently delivers phenomenal service.
Every interaction feels personal and handled with care and urgency. I have complete confidence in this team and happy to be in business with them."
We responded:
"Thank you, Sahil, for your kind words about our team and especially Bethany. We're glad to hear that her responsiveness and customer-oriented approach have made such a positive impact. Your confidence in us means a lot. "
Profile photo of Michael Arellano

Michael Arellano

January 7, 2026

5  out of  5
rating by Michael Arellano
"Stephanie was amazing, super sweet and very helpful, she helped my and my dad get everything situated and because of her I was able to get my license, definitely recommend this place and her 10/10"
We responded:
"Thank you, Michael, for sharing your experience! It's great to hear that Stephanie was able to assist you and your dad so effectively. We appreciate your recommendation and are here if you need anything else. "
Profile photo of Ciara Collins

Ciara Collins

January 6, 2026

5  out of  5
rating by Ciara Collins
"Mrs. Stephanie Thomas assisted me with transferring my car insurance from one state to another. She was exceptionally professional, kind, and thorough in explaining all details of the available plans. I am very grateful for her support, as she made the transition seamless and stress free. If you are in the market for car insurance, I highly recommend State Farm Insurance and working with Stephanie Thomas. Thank you again, Stephanie!!!! You are amazing."
We responded:
"Thank you so much for this amazing review! We’re incredibly grateful you took the time to share your experience. Stephanie did a fantastic job assisting with your out-of-state car insurance transfer, and we’re so happy to hear she made the process seamless and stress-free. Her professionalism, kindness, and attention to detail truly shine.

At Ashley King State Farm, we pride ourselves on providing clear guidance and exceptional customer service. We appreciate your recommendation and are always here for anything you need—thank you for trusting us with your insurance!"
Profile photo of Wes

Wes

January 5, 2026

5  out of  5
rating by Wes
"Bethany was awesome and helped me on short notice with the documentation I needed for the DMV. Super friendly and helpful."
We responded:
"Thank you for the great review! We’re so glad Bethany could help on short notice and get your DMV documentation taken care of quickly. She’s always friendly, responsive, and focused on making things easy for our customers.

We truly appreciate you choosing Ashley King State Farm and are always here if you need anything!

"
Profile photo of James Sexton

James Sexton

January 5, 2026

5  out of  5
rating by James Sexton
"Bethany assisted me and was always kind and helpful whenever I contacted her. I truly appreciate her assistance and her willingness to go the extra mile to help."
We responded:
"Thank you, James, for sharing your experience with Bethany. We're glad to hear she was kind and helpful in assisting you. Your feedback means a lot to us. "
Profile photo of Moose B

Moose B

January 3, 2026

5  out of  5
rating by Moose B
"Bethany helped me with sending the FS-1 form. This prevented license plate problems with the DMV."
We responded:
"Thank you so much for the 5-star review! ⭐️

We’re glad to hear Bethany was able to help you quickly with the FS-1 form and prevent any DMV issues—that kind of proactive service makes all the difference. We appreciate you taking the time to share your experience and are always here if you need anything else!"
Profile photo of Larica Henderson

Larica Henderson

January 2, 2026

5  out of  5
rating by Larica Henderson
"Ena was very delightful to work with. She assisted me with my home and auto insurance. Made the process very easy and pleasant. I’ll be happy to be dealing with this particular office of Statefarm. Again, Thank You Ena for all your help!!😊"
We responded:
"Thank you so much for the wonderful 5-star review! ⭐️

We’re thrilled to hear that Ena made your home and auto insurance experience easy and pleasant—that’s exactly the level of care we strive to provide. We’ll be sure to pass along your kind words to her; they’ll definitely make her day 😊

We truly appreciate your trust in our State Farm office and look forward to continuing to take great care of you. If you ever need anything, we’re just a call or message away!"
Profile photo of Max Johnson

Max Johnson

December 23, 2025

5  out of  5
rating by Max Johnson
"Bethany is amazing! After my last accident she was very helpful, proactive, and responsive. Super happy with our insurance thanks to her great customer service!"
We responded:
"Thank you so much for this kind review! We’re thrilled to hear how helpful, proactive, and responsive Bethany was for you after your accident. That’s exactly the level of care we strive to provide, especially during stressful moments. We’re so glad you’re happy with your insurance and with the service you received. We truly appreciate your trust in our team and are always here when you need us!"
Profile photo of Katherine K Murphy

Katherine K Murphy

December 18, 2025

5  out of  5
rating by Katherine K Murphy
"Great staff always exactly what I need
Thanks"
We responded:
"Thank you so much for your kind words! We're thrilled to hear our team consistently provide exactly what you need. We appreciate your support and look forward to serving you again!"