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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edward Hathcock

March 13, 2024

5  out of  5 rating by Edward Hathcock
"I was much distressed with many questions regarding my homeowners and auto insurance policies. So I went into see Carleigh Lowe at State farm and I was amazed and very pleasantly surprised at her superb knowledge of the issues I faced. She presented answers to every question that I posed and made the process very pleasant. I'm very thankful that Carleigh is there to help customers and I will certainly recommend State farm to all my friends and acquaintances."
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Jarrettt Wright

March 13, 2024

5  out of  5 rating by Jarrettt Wright
"Stephanie was a great help getting my vehicle insurance set up! Highly recommend"
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patrice campbell

March 12, 2024

5  out of  5 rating by patrice campbell
"Hello future customers! I really recommend joining Ashley States Farm, in Charlotte NC, they have are wonderful! Mrs. Stephanie was really great and pleasant to work with. Giving great communication!"
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Angelica Wicker

March 12, 2024

5  out of  5 rating by Angelica Wicker
"Loved my experience. Got my car insurance with ease plus additional things I didn’t even think about like life insurance as well as renters insurance. Was able to update my new renters insurance to my new place so quick and smooth. Stephanie is amazing!!"
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Michaele Hines

March 12, 2024

5  out of  5 rating by Michaele Hines
"Carleigh was wonderful to work with opening a new policy with State Farm. She made the process quick and painless and offered a quote that was affordable and allowed me to save money by bundling my homeowners insurance as well."
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Rikkia Smith

March 11, 2024

5  out of  5 rating by Rikkia Smith
"Helen was such a great help with my insurance needs! Definitely ask for her!"
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Jenna Abele

March 7, 2024

5  out of  5 rating by Jenna Abele
"Helen was very responsive and took care of our request quickly and efficiently. We’ve had a experience working with her!"
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j. r.

March 1, 2024

5  out of  5 rating by j. r.
"Very nice and helpful. They handled everything with changing my policy and made it very easy"
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Shakia Lowery

March 1, 2024

5  out of  5 rating by Shakia Lowery
"Amazing customer service , The process was not long at all. Helen explained everything so well and was so patient with me and was really helpful so glad I chose this State Farm for my new car insurance."
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Caleb Roenigk

February 28, 2024

5  out of  5 rating by Caleb Roenigk
"This state farm agency is always super great! They've helped me through many years of renters insurance and recently auto insurance! Couldn't recommend them more!"
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Chance Miller

February 28, 2024

5  out of  5 rating by Chance Miller
"Stephanie provided Great Service and took the time to explain the different policies to me. Ask for her!"
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Cassandra Thompson

February 28, 2024

5  out of  5 rating by Cassandra Thompson
"Agent was attentive to my call, addressed efficiently my concerns and was very welcoming. She maintained professionalism during the call while being friendly. She was knowledgeable and kept her word to call me back and emailing me documents. Awesome job, kudos to Helen 👏🏽👏🏽👏🏽. Above is my review on July 2023. However, I’ve had the worst experience ever after one month. What was supposed to be my monthly rate went up exponentially. I had nothing told to me but lies…the underwriters have it in review. I’ve spoke to the A. King, herself and was told she’ll get back to me by the end of the day concerning my issue. Never heard from her. Spoke and text 2 agents both stating my reimbursement was with the underwriters. I again was told after another overcharge was deducted from my account that the refund will take 2 weeks. It’s been 2 months. I received an email today from A. King telling me they owe me nothing. Oh yes you do!! I’ve been with State Farm for YEARS, this isn’t representative of State Farm as whole but this agent, BEWARE!!! A total rip off. 👎🏽👎🏽 I’ll be posting on every public site and filing a complaint with the better business bureau and the state of North Carolina."
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Felix Adam

February 22, 2024

5  out of  5 rating by Felix Adam
"Great Agent. Very professional!"
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amber jett

February 19, 2024

5  out of  5 rating by amber jett
"Very helpful and quick with responses. Always great service !"
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Joshua Maxie

February 15, 2024

5  out of  5 rating by Joshua Maxie
"They were so helpful getting my insurance transferred from my old state to North Carolina. I would highly recommend."
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Samantha Filipovich

February 8, 2024

5  out of  5 rating by Samantha Filipovich
"A pleasure to work with and made getting our new landlord’s policy very simple!"
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Brian Hertzog

February 8, 2024

5  out of  5 rating by Brian Hertzog
"Great experience as others have outlined in the reviews. Helen was extremely helpful and knowledgeable"
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Eric Dante

January 31, 2024

5  out of  5 rating by Eric Dante
"Quick and easy with outrageous low premium on my vehicle insurance compared to my previous insurance. I could have saved a whole lot if I had switched earlier. Better late than never! I am happy to be with STATE FARM! Oh, Helen is your go to person. She sure will get you a better deal always."
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Maria Ramos

January 31, 2024

5  out of  5 rating by Maria Ramos
"Stare farm gave me a great quote with no hassle. Thanks to Helen Fagert who was very informative, fast and courteous."
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Justin B

January 30, 2024

5  out of  5 rating by Justin B
"I gave them a call because our previous insurance providers raised their rates on us substantially. Carleigh was able to beat their rates and give us more coverage! They are also very friendly, polite and answer any questions you have with such patience. 5 stars!"
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Kendra Scott

January 26, 2024

5  out of  5 rating by Kendra Scott
"Carleigh is SIMPLY THE BEST!!!! She answered and handled all of my needs. Carleigh provided me with WORLD CLASS CUSTOMER SERVICE!!!!!"
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Missy Lord

January 23, 2024

5  out of  5 rating by Missy Lord
"Great experience working with everyone at this office! Always responsive and super helpful in every situation!"
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Samira Shehadeh

January 23, 2024

5  out of  5 rating by Samira Shehadeh
"Stephanie Thomas offered excellent help to me. She was polite, extremely helpful, and explained everything very well for me! Thanks again!"
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Terry Kokenes

January 19, 2024

5  out of  5 rating by Terry Kokenes
"I spoke with Stephanie,to review my auto & homeowners policies & to get information regarding an umbrella policy. Stephanie was so personal, professional, thorough, efficient & all around great to deal with. She is a credit to State Farm! We initially spoke & I stated my needs.She then researched & followed through in an expeditious manner by phoning me with the information/explanation. I've been with State Farm & this particular agency for over 30 years. I highly recommend Ashley King's State Farm Agency."
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Diane Mallory

January 19, 2024

5  out of  5 rating by Diane Mallory
"Stephanie Thomas is a wonderful account representative! I just moved states and so far, this is a great office to go with!"