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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alejandro Arias

September 17, 2026

5  out of  5
rating by Alejandro Arias
"Very well explained."
We responded:
"Alejandro, your rating is a great reminder that the little things matter. Thanks for trusting our team and taking the time to leave a review!"
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Joy Powers

September 16, 2026

5  out of  5
rating by Joy Powers
"Bethany helped me with homeowners insurance. My dad passed away and I purchased the family home and Bethany made sure the insurance never lapsed during the process."
We responded:
"Thank you Joy! We appreciate you allowing our team to serve you."
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David Hawks

September 11, 2026

5  out of  5
rating by David Hawks
"I’ve been in touch with Ashley King State Farm for awhile now, they’ve always taken good care of me, especially Stephanie. She helps me out at a moments notice and takes care of all my needs"
We responded:
"David, thank you for the fantastic 5-star review! I'm happy that you had a positive experience with our office. If you need any assistance in the future, we're here to help!

- Ashley King - State Farm Insurance Agent, Charlotte, NC"
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TheMendesranch

September 10, 2026

5  out of  5
rating by TheMendesranch
"Ashley was super helpful, informative, nice , she got us a great deal on our home and auto bundle."
We responded:
"We’re so happy we could help, and that the home and auto bundle was a good fit for you! Thanks for choosing our team, and we’re always happy to be here whenever you need us."
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Sebastian Cardona

September 9, 2026

5  out of  5
rating by Sebastian Cardona
"Bethany from Statefarm has been a delight to work with she has been more than helpful with my workers comp policy and hopefully again with my auto insurance policy."
We responded:
"Sebastian, we’re grateful you chose to share your experience with us! It's great to hear that Bethany has been so helpful with your workers' comp policy. We're looking forward to assisting you with your auto insurance needs as well. If you have any questions or need further assistance, feel free to reach out to our team."
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John Phifer

September 3, 2026

5  out of  5
rating by John Phifer
"Bethany was very helpful going over our homeowners policy review. Thanks for the polite and knowledgeable conversation."
We responded:
"Having someone take the time to really go over your coverage can make a big difference, John! Thanks for recognizing Bethany and the helpful guidance she provided during your homeowners policy review. We’re here anytime you need us!"
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Bill Coverston

August 26, 2026

5  out of  5
rating by Bill Coverston
"Great experience working with Emily. She was organized, kept me informed throughout the process of transitioning my insurance to State Farm, and promptly returned my calls. I really appreciated her professionalism and excellent customer service."
We responded:
"Bill, making a move to State Farm should feel simple, and we’re glad Emily helped make that transition so smooth! Her organization and communication clearly made a difference, and we love hearing that her professionalism stood out. Thanks for sharing your experience and choosing our team!"
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Rachael Jones

August 25, 2026

5  out of  5
rating by Rachael Jones
"Bethany was very helpful!"
We responded:
"Rachael, thanks for the perfect rating! We’re always happy to be the friendly face you can turn to for insurance help."
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Lewis McManus

August 18, 2026

5  out of  5
rating by Lewis McManus
"She was great"
We responded:
"Lewis, thanks for the great review! We’re happy to know you were well taken care of."
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nan arato

August 17, 2026

5  out of  5
rating by nan arato
"Ashley and all her staff are so very helpful and knowledgeable. They always are able to answer my question. I would recommend this State Farm office highly."
We responded:
"Nan, your recommendation is such a meaningful compliment to our team! Knowing we’ve been able to answer your questions and give you the guidance you need means a lot. Thank you for sharing your experience with us!"
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Sharonda Pappion

August 13, 2026

5  out of  5
rating by Sharonda Pappion
"Bethany was so helpful with my requests"
We responded:
"Thanks for giving us 5 stars, Sharonda! We’re glad you had a positive experience with our office. It's great to hear that Bethany was able to assist you with your requests. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
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Frankie Roberson

August 13, 2026

5  out of  5
rating by Frankie Roberson
"Emily response to my insurance question
Was informative for my insurance going
to other future things, maybe include my
home with my car insurance
Appreciated her time and patience for
me as a new State Farm member"
We responded:
"Thank you, Frankie, for sharing your experience with Emily. It's great to hear that she was able to provide informative responses to your insurance questions and assist you as a new State Farm member. If you ever consider bundling your home and car insurance or have any other insurance needs, feel free to reach out to us."
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Alexis Lisjack

August 10, 2026

5  out of  5
rating by Alexis Lisjack
"My experience was with Stephanie. She was not only able to assist me urgently, but made my experience so pleasant. Shopping for auto insurance quotes can be timing consuming and miserable but she made me enjoy the process! She made everything efficient and fun! Turned my whole mood around.

Highly recommend giving them a shot on your next auto insurance!"
We responded:
"Alexis, thanks for sharing your experience with Stephanie! It's great to hear that she was able to make the process of shopping for auto insurance both efficient and enjoyable for you. We truly appreciate your recommendation and are here to assist with any of your future insurance needs."
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Jeff Johnson

August 10, 2026

5  out of  5
rating by Jeff Johnson
"Bethany was awesome"
We responded:
"Thank you, Jeff, for your feedback! We're glad to hear that Bethany was awesome in assisting you. Your support means a lot to us."
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Whitney Harrigan

August 10, 2026

5  out of  5
rating by Whitney Harrigan
"Stephanie was super efficient and helpful!"
We responded:
"Thank you very much, Whitney! We are pleased to hear that Stephanie was efficient and helpful in addressing your insurance needs. If you have any more questions or require further assistance, please don't hesitate to contact our team."
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Kevin Dunham

July 28, 2026

5  out of  5
rating by Kevin Dunham
"For years I spent time every summer shopping around for policies and gave up my search this year. Just assumed premiums would always increase... Stephanie Thomas reached out to me based on a past quote request. It saved my family a noticeable amount of money and better coverage! It was a BIG help. THANK YOU!"
We responded:
"What a wonderful compliment, Kevin! We’re happy to hear Stephanie Thomas was able to make a difference by helping your family find coverage that better fit your needs while keeping savings in mind. Thank you for choosing our team—we’re always here to help."
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Ken Hazen

July 28, 2026

5  out of  5
rating by Ken Hazen
"Stephanie Thomas was extremely patient in helping me navigate my claim. She got the process started and then she stayed with me as I talked with the claim agent. She was very understanding of all my many questions and did an excellent job of answering them."
We responded:
"A big thank-you for your feedback, Ken! We’re pleased Stephanie Thomas was able to help you through your claim and provide a positive experience. We appreciate your trust and are always happy to assist with your insurance needs."
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Yogesh Aery

July 27, 2026

5  out of  5
rating by Yogesh Aery
"Ashley King was amazing to help me with my insurance needs. She went thru all the details of my home and auto insurance and got me the best coverage at best price. I would recommend her to my friends and family."
We responded:
"Yogesh, your recommendation means so much to our team! Knowing we were able to provide helpful guidance and help you find the right coverage at a great value is wonderful to hear. Thank you for choosing us—we’re always happy to support your insurance needs."
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Billie Jean Shaw

July 25, 2026

5  out of  5
rating by Billie Jean Shaw
"Ashley was amazing! She helped me get my policy down to an affordable price without losing key necessities for coverage! Her patience,
professionalism and personality made what is typically a headache situation a very smooth process! I highly recommend her."
We responded:
"Billie, thank you for your recommendation! It's fantastic to know that we helped you find an affordable policy while ensuring you have essential coverage. We're thrilled that our patience and professionalism made the process seamless for you. If you ever need further assistance with your insurance needs, don't hesitate to reach out. We're here to help you secure the best options available!"
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Smitty Knowles

July 22, 2026

2  out of  5
rating by Smitty Knowles
"The rating reduction has nothing to do with the staff. They're fantastic. It's about the fact they I've had a vehicle on my insurance for over a month now that I don't own and this multi-billion dollar company can't seem to get it together enough to correct it. Nor, it seems, can they get me an itemized account of where my money has gone and for what since the beginning of June. Absolutely ridiculous"
We responded:
"Thank you for the 5 stars, Smitty! We appreciate it."
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Zon Davison

July 16, 2026

5  out of  5
rating by Zon Davison
"Great service, Great staff, the best!
Great help, Thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Melinda Williams

July 9, 2026

5  out of  5
rating by Melinda Williams
"Stephanie help me today she was very helpful friendly quick and easy assistance!"
We responded:
"Melinda, your support means a lot to us. We’re glad Stephanie was able to provide excellent service and make your interaction with our team a positive one. Thank you for taking the time to share your experience!"
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Lindsey

July 7, 2026

5  out of  5
rating by Lindsey
"A huge thank you to Bethany for getting my policy in order and for the warm welcoming to your Agency (Ashley King)."
We responded:
"Thank you, Lindsey, for your kind words! We're glad Bethany could assist you with your policy and make you feel welcome at our agency. If you need anything else, feel free to reach out."
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sergio pizzolante

July 6, 2026

5  out of  5
rating by sergio pizzolante
"Great personalized service / recommended"
We responded:
"Thank you, Sergio, for your recommendation and for highlighting our personalized service. We're glad to have met your expectations. If you need anything else, feel free to reach out."
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Durward Sumpter

July 6, 2026

5  out of  5
rating by Durward Sumpter
"Bethany King assisted me today and Displayed knowledgeable, professional, courteous services.She Answered all questions and made me feel comfortable and ensured with the business..SHE WAS AWESOME!!!"
We responded:
"Thank you, Durward, for your feedback! We're glad to hear that Bethany provided knowledgeable and courteous service, making you feel comfortable and assured. Your support means a lot to us!"