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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Courtney Williams

Courtney Williams

October 16, 2024

5  out of  5
rating by Courtney Williams
"Great experience signing up for new insurance. Walked me through everything and answered any questions."
We responded:
"Courtney, thank you for your wonderful review! I'm happy you had a great experience signing up for your new insurance. Our team is always here to walk you through everything and answer any questions you might have. If you need any further assistance, don't hesitate to reach out. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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peedy g

October 14, 2024

5  out of  5
rating by peedy g
"10/14/2024 hello I’m Latoya , Ashley king’s office has been amazing from day one. Today I had the pleasure of working with Stephanie Thomas which was a life-changing experience. She is very helpful and knowledgeable at what she does, I have expressed to her that she has given me exceptional customer service today. I have never in my life had anybody take the time to inform me of the things that I have learned today! This is a beautiful person inside and out, and may God bless her at everything she ever touches in life. I truly mean that Stephanie !! I am very proud to be represented by she and the State Farm family for all my insurance needs. GREAT Job stephanie and THANKS"
We responded:
"We love seeing reviews like this, Latoya! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Daniel Eppley

September 20, 2024

5  out of  5
rating by Daniel Eppley
"Excellent service!! Always a pleasure talking with agents!! They take care of all our needs quickly and efficiently."
We responded:
"Daniel, thank you for your wonderful review! I'm glad to know that our team has been able to meet your needs quickly and efficiently. It's always a pleasure to assist you, and we appreciate your kind words about our service. If you ever need anything else, we're here to help! - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Ryan Keevan

September 17, 2024

5  out of  5
rating by Ryan Keevan
"100% positive experience working with Stephanie Thomas at Ashley King's State Farm Agency. We transferred home, auto, and PLUP coverage to State Farm. Stephanie is knowledgeable, efficient, and made the transition a painless experience. We secured coverage equivalent to that offered by another major insurance company but at substantially better rates."
We responded:
"Ryan, thank you for sharing your positive experience with Stephanie at our office! We're glad to hear that the transition of your home, auto, and PLUP coverage was smooth and efficient. Stephanie's knowledge and dedication truly shine through in moments like these. We're happy you found our rates competitive and appreciate your trust in us. If you need any further assistance, don't hesitate to reach out. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Gabriella Dunlevy

September 5, 2024

5  out of  5
rating by Gabriella Dunlevy
"Stephanie was extremely responsive and made the process very easy to get my business setup with insurance. She walked me through my quote and answered any questions I had. Highly recommend their office to assist with any insurance needs!"
We responded:
"Thank you, Gabriella, for your wonderful review! I'm glad Stephanie was able to assist you efficiently and make the process smooth for your business insurance setup. We appreciate your recommendation and are always here to help with any future insurance needs. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Tim Burns

August 30, 2024

5  out of  5
rating by Tim Burns
"Decided it was time to get life insurance for myself and Lesley made it so easy and simple. Highly recommend Ashley King’s office for all your insurance needs!"
We responded:
"Tim, thank you for your kind review! I'm glad Lesley could make the process of getting life insurance easy and simple for you. We appreciate your recommendation and are here for any of your future insurance needs. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Ella Bradley

August 28, 2024

5  out of  5
rating by Ella Bradley
"Lesley was very helpful and knowledgeable when I call in!"
We responded:
"Ella, thank you for your kind words! I'm glad Lesley was able to assist you effectively. We appreciate your feedback and look forward to helping you with any future needs. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Suzy Burns

August 27, 2024

5  out of  5
rating by Suzy Burns
"Absolutely, Lesley is hands down the best at her job! Everything was smooth and easy! She rocks!"
We responded:
"Suzy, thank you for your wonderful feedback! I'm happy to hear that Lesley made everything smooth and easy for you. She truly is great at her job. If you need any further assistance, feel free to reach out. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Sandra Estevane

August 23, 2024

1  out of  5
rating by Sandra Estevane
"I've had State Farm for over 15 years, and this experience has been the worst example of customer service. I've had an urgent issue that is affecting my coverage, and despite them knowing that I have coverage, they are reducing our coverage and increasing costs. At least 10 calls in the last 2 months with several "assurances" that issue was resolved and yet no resolution. Lesley Bradley just stopped working on our issue despite her title being Customer Relations Representative. Throughout all of this, there is no response or acknowledgment from Ashley King. Terrible all around."
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Jess Dunham

August 16, 2024

5  out of  5
rating by Jess Dunham
"Stephanie was more then amazing! I’m from out of state she made it quick and painless for me as I was working in between calls. She was fast and very thorough which makes my life so much easier! Thank you Stephanie!!!"
We responded:
"Hey Jess, Thanks for the awesome review! I'm glad Stephanie could make the process quick and easy for you, especially with your busy schedule. We appreciate your feedback and are here if you need anything else. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Rachel Tuschak

August 8, 2024

5  out of  5
rating by Rachel Tuschak
"Stephanie was amazing! She went above and beyond to help me get renters insurance. The process was simple and smooth! Highly recommend!"
We responded:
"Hey Rachel, Thanks for the awesome review! I'm so glad Stephanie could help you with your renters insurance and make the process smooth and simple. We really appreciate your recommendation! If you need anything else, we're here for you. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Kate van der Zwaag

August 7, 2024

5  out of  5
rating by Kate van der Zwaag
"I had a great experience with Ashley setting up renters insurance. She took time to explain everything to me and was very kind and personable. Highly recommend if anyone is looking for an insurance agent!"
We responded:
"Hey Kate! Thanks a lot for the awesome review! I'm glad I could help you set up your renters insurance and explain everything clearly. If you need anything else, feel free to reach out anytime! - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Fallon Chambers

August 1, 2024

5  out of  5
rating by Fallon Chambers
"Ashley and her team have been such a breeze to work with! Look forward to future business!"
We responded:
"Hey Fallon, Thanks a bunch for the awesome review! We're so glad you found working with our team a breeze! Looking forward to continuing our business together! - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Mia Latese

July 26, 2024

5  out of  5
rating by Mia Latese
"Started an auto policy today with Ashley and she was awesome! It was an easy and quick process, the rate is amazing. Believe the reputation."
We responded:
"Hey Mia! Thanks so much for the awesome review! I'm glad you found the process easy and quick, and that you're happy with the rate. If you need anything else, feel free to reach out anytime! - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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ricky nguyen

July 24, 2024

5  out of  5
rating by ricky nguyen
"Stephanie was amazing! Very patient and helpful with my insurance I highly recommend her she is wonderful"
We responded:
"Hi Ricky! Thanks a ton for your awesome review! We're so happy Stephanie could assist you with your insurance needs. She's truly wonderful, and we're grateful to have her on our team. If you need anything else, don't hesitate to reach out! - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Savanna Garrett

July 23, 2024

5  out of  5
rating by Savanna Garrett
"Such a great Experience with Lesley today! Getting insurance on my car was easy, quick, and pleasant. She was knowledgeable and patient as can be!"
We responded:
"Hey Savanna! I'm so glad to hear you had a great experience with Lesley! We’re happy she made getting insurance on your car easy and pleasant. If you need anything else, feel free to reach out anytime! - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Sherry Jimenez

July 20, 2024

5  out of  5
rating by Sherry Jimenez
"I am extremely satisfied with the service provided by Carleigh. Everything was handled smoothly. Highly recommend for anyone looking for exceptional service!"
We responded:
"Hi Sherry! I'm so glad to hear that you had such a positive experience with Carleigh! We always aim to provide exceptional service, and it's wonderful to know everything was handled smoothly for you. If you ever need anything else, feel free to reach out! - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Melissa McLaughlin

July 18, 2024

5  out of  5
rating by Melissa McLaughlin
"I had a last minute request and Stephanie handled it in a timely and professional manner. I am so grateful!"
We responded:
"Melissa, I'm so glad Stephanie could assist you with your last-minute request! We’re grateful for your kind words and happy to know you had a positive experience. If you need anything else, feel free to reach out! Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Cadell Belk

July 15, 2024

5  out of  5
rating by Cadell Belk
"Ashley was very helpful. She was very knowledgeable and help me decide what was best for me. Also professional and nice."
We responded:
"Thank you for your kind words, Cadell! I'm glad I could assist you in finding the best insurance option for you. It was a pleasure working with you, and I appreciate your positive feedback about my knowledge and professionalism. Please feel free to reach out if you have any more questions in the future! - Ashley King - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Russell Vinson

Russell Vinson

July 3, 2024

5  out of  5
rating by Russell Vinson
"Exceptional Customer service! Easy to work with and she is extremely helpfully. 10/10 highly recommendb"
We responded:
"Thank you for the glowing review, Russell! I'm glad you found our customer service exceptional and helpful! We are here for you anytime you need assistance with your insurance needs. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Drew Richmond

July 2, 2024

5  out of  5
rating by Drew Richmond
"Helped me get a great deal on renters insurance quickly and smoothly!"
We responded:
"Thank you, Drew, for sharing your positive experience with getting a great deal on renters insurance quickly and smoothly! We're glad we could assist you efficiently. If you ever need further assistance or have any questions, feel free to reach out to our office. Ashley King - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Dylan Morris

Dylan Morris

July 1, 2024

5  out of  5
rating by Dylan Morris
"I have worked with them for a couple years and consistently received quick and helpful service, even when my apartment complex was wrongfully denying my renter’s insurance. I just spoke with Lesley as well who was wonderful and very thorough."
We responded:
"Dylan, I'm thrilled you've had consistently quick and helpful service with us! Lesley is a wonderful asset to our team, and I'm pleased she provided thorough assistance. We're grateful for your positive feedback and look forward to assisting you further! - Ashley King - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Renato De Felippe

Renato De Felippe

June 28, 2024

5  out of  5
rating by Renato De Felippe
"I have had a great experience so far with Ashley King’s office. The staff is responsive, knowledgeable and friendly. Thanks to Carleigh for providing great service as well. Thank you!"
We responded:
"Renato, I'm thrilled you had a great experience with our office! Carleigh and the team are knowledgeable, friendly, and always ready to assist. We're grateful for your positive feedback and look forward to serving you further. - Ashley King - State Farm Insurance Agent, Charlotte, NC"
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Tirell Robinson

June 27, 2024

5  out of  5
rating by Tirell Robinson
"Stephanie was very helpful throughout the whole entire policy process. Thank you"
We responded:
"Stephanie, I'm pleased to hear you found the policy process helpful! Your satisfaction is our priority, and we're grateful for your positive feedback. If you need any further assistance, feel free to reach out. Ashley King - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Zach Jones

Zach Jones

June 25, 2024

5  out of  5
rating by Zach Jones
"Carleigh was very helpful, patient and informative for us. She made it easy"
We responded:
"Zach, I'm pleased to hear that you found Carleigh helpful, patient, and informative! Making insurance easy for you is our goal, and we're grateful for your positive feedback. If you have any future insurance needs or questions, feel free to reach out anytime! - Ashley King - State Farm Insurance Agent, Charlotte, NC"